Troubleshooting email

DMARC Requirements for Hover Email

Gmail, Yahoo, and Microsoft require businesses that send bulk email to authenticate their messages with DMARC. This ...

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Find Email Headers for Hover Email Troubleshooting

Email headers contain the tracking information for an individual email, including the path it took as it traveled th...

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SPF Record Setup Guide

An SPF (Sender Policy Framework) record helps protect your domain from being used to send spoofed email, and helps k...

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Spam Email FAQ

Almost everyone deals with spam email at some point, and it's easy to feel unsure about what actually counts as spam...

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Email Spoofing and Undeliverable Notices

Email spoofing happens when someone forges the "from" address on a message so it looks like it came from your addres...

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Identifying Fraudulent Emails

Fraudsters sometimes impersonate reputable companies — including Hover — hoping to trick people into revealing perso...

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Troubleshoot Receiving Emails

If you're not receiving email through your Hover mailbox, there are a handful of common causes — an incorrect passwo...

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Hover DKIM Setup Guide for Email Authentication

DKIM (DomainKeys Identified Mail) is an email authentication method that adds a digital signature to your outgoing m...

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Troubleshooting Outbound Email Delivery Issues (Bounces & Blacklists)

A bounce message is an automated notice telling you a message you sent wasn't delivered. Bounces can look alarming, ...

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