Getting started with Hover for EnomCentral customers

Welcome to Hover, EnomCentral customers!

We are excited to announce that beginning September 12th, 2024, Hover will be your new service provider for domain names and email addresses. This transition is part of an agreement between EnomCentral and Hover, and we're delighted to have the opportunity to serve you.

Hover is a trusted provider of premium domain registration and email services. We are owned by Tucows Inc. Established in 1993, Tucows is the largest wholesale domain registrar, dedicated to providing exceptional customer service and pushing for positive change at every level of the Internet.

Welcome information

Updating primary account information

The email address in your Hover account is used to send renewal notices, password resets, and other important service updates. The backup email can be used to help recover your login should you lose access to your main email address.

1. Sign in to your Hover control panel using your chosen method of 2FA.
   
2. Select Settings from the navigation bar.
3. Under Contact info, click Edit next to your email or your backup email to make changes.
   
4. Once you've entered your new email address, press Save changes.
   

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Adding your payment method

1. Sign in to your Hover control panel using your chosen method of 2FA.
   
2. Click on Settings from the navigation bar.
   
3. In the billing info section, press Set up payment.
   
4. Select the radial button for your preferred payment method.
   Note: Selecting PayPal or Apple Pay will prompt a separate login screen to appear. 
   
5. Enter your billing details, then press Continue.
   
6. Click inside the box to agree to the cardholder agreement, then press Save changes.
   

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Updating domain registration information

1. Sign in to your Hover control panel using your chosen method of 2FA.
   
2. Select the domain to process the inter-registrar transfer on.
   Note: You will automatically be brought to the domain overview page if only one domain is registered.
   
3. From the Overview tab, scroll to the bottom of the page to the registration records section. Choose the Owner tab, followed by Edit.
   
4. Update the name, organization, and/or contact details to reflect the new owner, followed by Save changes. The Trade is now complete.
   Note: By default, the option to opt out of the 60-day transfer lock is disabled. If this lock is enabled, it prevents your domain from being transferred to another registrar for 60 days.
   

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Canceling domain services

1. Sign in to your Hover control panel using your chosen method of 2FA.
2. On your Domains overview page, navigate to the details column on the left-hand side of the page to the auto-renew toggle.
   Note: If you have multiple domains, Clicking Control Panel will take you to a list of them. Click a domain name from the list to be taken to its overview page.
   
3. Use the toggle to turn auto-renew on or off and confirm your choice in the confirmation pop-up window that appears when you toggle auto-renew off. 

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Managing auto-renew with multiple domains

1. Select Your Account and then click Domains.
2. On the Your Domains page, you will see a list of your domains. Each row has three icons. The third icon allows you to toggle auto-renew on or off.
   
3. Click the Auto-renew (arrows pointing towards each other) icon to turn your auto-renew on or off.
4. In the confirmation pop-up window, click to confirm the change.
   

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Hover support information

We look forward to providing exceptional service and appreciate your understanding and patience during this transition. Hover's support team is available through phone and chat between 8 AM and 8 PM Eastern.

• Hover knowledge base 
• Hover status page
• Hover pricing page 
• Frequently Asked Questions (FAQ) 
• Contacting Hover support 

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