Your domain's registration records tell Hover and the domain registry who owns the domain and who to contact about it. Keeping these records accurate and current helps ensure important notifications reach you, and helps you avoid unexpected downtime.
Understanding Domain Contact Types
Each domain has up to four contact types on file. Only the Owner and Admin contacts have rights to access or change the domain's registration records; the Billing and Tech contacts cannot make changes unless the Owner or Admin grants them account access.
Contact type | Contact role |
|---|---|
Owner | The person or company who owns or holds the domain. |
Admin | The person authorized by the registrant to interact with Hover. Also receives certain domain-related notification emails. |
Billing | Authorized to receive the invoice and renewal fees for the domain registration. |
Tech | The domain's technical contact. This defaults to Hover, since we typically handle technical changes on the domain's back end. |
Note: Your Hover invoice address comes from the payment method on your account, not from the Billing contact record — the two are separate.
Before you begin
- Use a non-domain email address for your contacts where possible. If an issue with the domain ever takes down its email, you still want to receive notifications — a public address like Gmail or Outlook works well.
- Know that some edits count as a domain trade. Changing the Owner's name, organization, or email restarts the domain's 60-day transfer lock, since a domain must stay with a registrar for 60 days before it can transfer. See Updating Registration Records with the ICANN Trade Policy for details.
- Expect a confirmation email. A summary of any change is sent to both the updated and previous email addresses on file. Some trades require confirmation from both the old and new owner before the update completes.
Step 1: Open Your Registration Records
- Sign in to your Hover control panel using your chosen method of 2FA.
- Choose the domain you want to update. If you only have one domain, you'll be taken straight to its Overview page.
- From the domain's Overview page, scroll down to Registration records.
- Select Edit.
Step 2: Update Contact Details
- Choose the tab for the contact type you'd like to edit (Owner, Admin, Billing, or Tech).
- Make your changes, then select Save changes to apply the new contact details.
Note: If you don't want a 60-day transfer lock applied to the domain, check Don't apply a 60-day transfer lock to this domain before saving.
Step 3: Copy Details to Other Contacts (Optional)
If you'd like other contact types to match, you don't need to re-enter the same information for each one.
- Select the contact tab you want to update (Admin, Billing, or Tech).
- From the Make same as... dropdown, select Make same as owner or another contact type.
- Check Don't apply a 60-day transfer lock to this domain if applicable, then select Save changes.
Next steps
- Review ICANN's registration data requirements to understand what accurate contact information is required for your domain: ICANN Registration Data Requirements.
- Learn about registrant verification if you've recently changed your name or email address — see Registrant Verification.
- Understand the ICANN trade policy if you're changing who owns a domain — see Updating Registration Records with the ICANN Trade Policy.
Questions? Contact Hover Support.
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