Contacting Hover Customer Support

Our knowledge base is available any time with guides and resources for managing your domain and email. If you can't find what you need there, our support team is happy to help in real time. You can reach us through live chat, email, phone, or TTY, whichever works best for you.

Ways to Reach Hover Support

Hover Support is available during the hours below:

Hover

Hours

Weekdays

8 am–8 pm Eastern

Weekends

8 am–8 pm Eastern

Before you begin

  • Sign in to your account before starting a live chat — this lets our advisor pull up your account details right away and speeds things up.

Step 1: Start a Live Chat

Connect with an advisor in real time by starting a live chat from our website.

  1. Go to Hover.com and type your message into the chat bar.
  2. Select Chat with a Hover Advisor to connect with our team.

Step 2: Reach Us by Phone or Email

If chat isn't for you, use whichever contact method works best:

Method

Details

Knowledge base

Hover knowledge base

Email

help@hover.com

Phone (North America)

1-415-839-6490

Phone (International)

+800-371-69922

Phone (Toll Free)

1-866-731-6556

Services status page

Hover status page

Step 3: Use a Teletypewriter (TTY) Device if You Need Accessible Support

We're committed to making our support accessible, no matter how you communicate. A relay operator will help transmit your message to our advisors when you contact us using a TTY device.

Region

How to connect

US and Canada

Dial 711 on your TTY device.

UK

Dial 18001, followed by our phone support line at +800-371-69922.

Australia

Visit accesshub.gov.au/about-the-nrs.

Next steps

  • Check the Hover status page first if you're having trouble with a service outage — it may already show a known issue.
  • Browse the Hover knowledge base for step-by-step guides before reaching out, in case your question already has a quick answer.

Questions? Contact Hover Support.

How helpful was this article?

Thanks for your feedback!

Do you still need help? If so please submit a request here.