Our help center is always available with guides and domain resources. Should you be unable to find the answers you need, our support team will be happy to assist you in real-time. We offer different methods to reach our team, and support is available.
Hours of operation
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2024 Support Holiday Schedule
We’re committed to providing you with fantastic customer service all year long! Just a quick heads-up: our support team will have limited hours or be unavailable during some holidays. Thanks for your understanding!
How to Reach Us on Holidays
During the holidays, when our support team is unavailable, we recommend the following:
- The Hover knowledge base is available 24/7 for troubleshooting solutions.
- Submit a support ticket through our Help Center. Our team will respond as soon as possible during our next business day.
- Our chat support will also be available with limited hours.
Below is our holiday schedule, including closures and modified hours:
Hover Holiday Hours
| Date | Hours of Operation | Type of available support |
Tuesday, December 24 (Christmas Eve) | 8 AM to 4 PM ET | Chat and email support only. |
Wednesday, December 25 (Christmas Day) | Closed | Closed |
| Thursday, December 26 (Boxing Day) | Closed | Closed |
| Friday, December 27 | 8 AM to 4 PM ET | Chat and email support only. |
| Saturday, December 28 | 8 AM to 4 PM ET | Chat and email support only. |
| Sunday, December 29 | 8 AM to 4 PM ET | Chat and email support only. |
| Monday, December 30 | 8 AM to 4 PM ET | Chat and email support only. |
Tuesday, December 31 (New Year's Eve) | 8 AM to 4 PM ET | Chat and email support only. |
Wednesday, January 1 (New Year's Day) | Closed | Closed |
Submitting a support request
When submitting a support request, sign into your Hover account. The support request will be associated with your Hover account for any account changes on your behalf.
- Sign into your Hover account and click Help.
- Select Submit a request.
- You will be prompted to submit a form outlining the request.
- To monitor the request, return to Hover.com from your account menu. Choose My activities.
Initiating a live chat
Connect with us by starting a live chat, and our advisors can happily take care of you in real-time.
Note: We suggest signing in to your account before initiating a chat for convenience.
- Go to Hover.com and type your message in the chat bar.
- Enter the fields in the chat box and hit Start chatting.
Note: The phone number is optional.
Contact information
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| Phone numbers |
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| Services status page |
Teletypewriter (TTY) service access
We're deeply committed to enhancing communication accessibility for individuals with hearing or speech impairments and creating a smooth and inclusive interaction experience. A skilled relay operator will assist in transmitting your message to our advisors when contacting us using a Teletypewriter (TTY) device.
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